ZERO TOLERANCE POLICY
The practice operates a zero tolerance policy. Any verbal or physical abuse to any member of the practice team will not be tolerated.
This practice pledges to treat patients with dignity and respect. Our staff has the right to be treated with dignity and respect in return.
ZERO TOLERANCE ZONE
Any patient who acts in a threatening or abusive manner including the use of foul language towards any member of staff will be immediately removed from the practice list.