Pearl Medical Centre

0121 328 0999

Patient Participation Group

Here at Pearl Medical Centre we have a Practice Participation Group (PPG). This is a group of patients that works with the practice to:

  • Contribute to the continued improvement of our services
  • Improve communication between the surgery and our patients
  • Help patients take responsibility for their own health
  • Provide help and support to implement change

We would like to know how we can improve our service to you and how you perceive our surgery and staff. We hold meetings every few months where we discuss key issues affecting the surgery and how you as patients can help.

For those who cannot attend the meetings the person we are setting up a virtual patient representation group (VPPG) so that you can have your say. We will send you some questions from time to time, such as what you think about our opening times or the quality of the care or service you received. We will contact you via email and keep our surveys short so it shouldn’t take too much of your time.

We aim to gather as many patients as we can from as broad a spectrum as possible to get a truly representative sample. We need young people, workers, retirees, people with long term conditions and people from non-British ethnic groups.

If you wish to become a member of our PPG, please complete the
Registration Form

If you wish to see the PPG meeting, please click months.

 

Friends and Family Test

The Data Protection Act 1998 gives you the right to know what information is held about you, and sets out rules to make sure that this information is handled properly. ... [continue] Friends and Family Test

Patient Survey and Results

   Survey Results & Service improvement and actions from surveys Click to see the results of our surveys: 2021 2020 2019 2018 2017  

Registration with the PPG

All registered patients are welcome to attend any meeting of the Patient Participation Group without giving prior notice. If you are interested in hearing about the activities of the Patient ... [continue] Registration with the PPG